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Hotel management is among the most important phases of the career of a hospitality student.
It helps to bridge the gap between the classroom and the real world, as it provides firsthand experience of working in a hotel.
Training will enable you to acquire some practical knowledge about the hotel industry whether it is front office management, housekeeping, food and beverages, and kitchen operations.
Yet, the first time in this professional environment may become overwhelming. In order to prepare you, the following is a comprehensive overview of what to expect during your industrial training in hotel management and some insider tips on how you can maximize this precious experience.
Hotel management courses often require 4- to 6-month industrial training. The students get to be placed in top hotels where they get to rotate in various departments. It is not only to learn the working positions but also to learn how to communicate, work, and solve problems with customers. This field experience defines your future career and assists you in finding out your strengths and areas of interest in the huge hospitality industry.
The front office is the initial contact of the guest and the centre of operation in the hotel. Industrial training will equip you with fundamental skills such as guest check-in and check-out, reservation, guest queries, complaints, and property management systems (PMS).
Insider Trick: Wear a smile at all times; politeness and positivity make a permanent mark on the guests and supervisors.
The housekeeping maintains the rooms and common areas clean, cosy, and inviting. The trainees will be provided with on-the-job training on room cleaning processes, laundry, inventory and hygiene.
Insider Hack: Detail counts; every little detail is noticed by the guest, and supervisors appreciate trainees who repeatedly go out of their way to make things perfect.
Trainees in food and beverage service are exposed to the operations of a restaurant, banquet setups, and services in bars. You will be taught about setting up tables and service styles, taking orders, upselling methods and helping in events.
Insider Secret: Get acquainted with the menu and wine pairings. Experienced service will boost customer satisfaction and clarify you as a skilful, self-assured trainee in a hectic hospitality setting.
The kitchen is a combination of innovation and discipline. In practice, you will be trained on how to prepare food, the basic techniques of cooking, knife skills, kitchen safety, assisting a chef and handling food storage and waste.
Secret Hack: Clean yourself and tidy up. A tidy and organised workstation reflects professionalism, efficiency and good knowledge of the required culinary standards.
Apart from technical skills, industrial training focuses on building essential soft skills:
Insider Tip: Keep a journal of daily learning. This not only helps with academic reporting but also gives you clarity on your growth.
Industrial training in hotel management is a life-changing experience and is a mixture of theory and practice. Although it may be challenging, the experience you would get is priceless to your future career in hospitality.
Professionalism, a desire to learn, and using insider tips will not only help you to survive but also flourish during your training. It is important to remember that every minor task that you do today will equip you to hold leadership positions in the future.
Want to jump-start your career in hospitality using the appropriate training in the industry? Students can join RSR Training, the best industry exposure and guidance to help them shine in the hotel managerial world. Make your first step to a good career today!